Refund policy
Refund & Exchange Policy
We hope you love your Sun and Stitch pieces. Please review our policy below before placing your order.
Hats, Totes & Accessories
All sales on hats, totes, and accessories are final. We do not accept returns or exchanges on these items.
Clothing
Clothing items are eligible for size exchanges only within 14 days of delivery, subject to availability.
To be eligible for an exchange, clothing must be unworn, unwashed, and in its original condition with all tags attached. Customers are responsible for return shipping costs associated with an exchange.
If the requested size is unavailable, please contact us and we’ll work with you on the available options.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with your order number and photos of the item so we can make it right.
Please note that slight variations in color, stitching, placement, or other details may occur and are not considered defects.
Cancellations
Orders cannot be canceled or modified once they have been processed.
Questions?
Please contact us at sunandstitchllc@gmail.com with your order number.